FAQ

Your Questions Answered

What cleaning services do you offer?

We offer a range of cleaning services including regular cleaning, deep cleaning, move-in/move-out cleaning, short-term rental cleaning, and professional organizing services.
How do you price your cleaning services?

Our pricing is based on the size of your home and the specific services required. We offer transparent pricing with no hidden fees. Contact us for a personalised quote.
Do you provide cleaning supplies and equipment?

We bring our own eco-friendly cleaning products. However, clients are required to provide their own vacuum cleaner, mops, and any specialized cleaning products they prefer due to personal preferences or allergies.
How do I schedule a cleaning service?

Scheduling a cleaning service is easy! You can book by contacting our customer service team via phone or email. We offer flexible scheduling to fit your busy lifestyle.
Do I need to be home during the cleaning?

It's entirely up to you. Many of our clients provide us with a key or code for entry. If you prefer to be home, we're happy to accommodate your schedule.
What if I'm not satisfied with the cleaning service?

Customer satisfaction is our top priority. If you're not satisfied with any aspect of our service, please contact us within 24 hours, and we'll re-clean the area at no additional cost.
Are your cleaning services available in my area?

We proudly serve downtown Toronto and the Greater Toronto Area (GTA). Contact us to confirm availability in your specific location.
How can I pay for the cleaning services?

We currently accept payment by cash or electronic transfer. Payment is due on the day of the service.
Can I customize my cleaning service?

Absolutely! We understand that every home is unique. Contact us to discuss your specific cleaning needs, and we'll tailor our services to meet your requirements.

Satisfaction Guarantee

At Precise Cleaners, we are committed to delivering exceptional cleaning services and ensuring your complete satisfaction. If you are not satisfied with any aspect of our service, please contact us within 24 hours. We will promptly address your concerns and, if necessary, schedule a re-cleaning at no additional cost to you.

Your satisfaction is our priority, and we strive to exceed your expectations with every visit. We value your feedback and use it to continually improve our services. Rest assured that when you choose Precise Cleaners, you're choosing reliability, quality, and a commitment to customer satisfaction.